A. Lifestyle

1. What facilities are there and when can I use them?

You and your guests can make full use of all the facilities, including:

  • The Club is situated in the Manor House and includes a beautiful lounge opening out on to the south facing terrace, originally the drawing room, where you can have coffee, tea with friends, read a magazine or just enjoy the peace of the room and the superb views of the surroundings.
  • The library has many books and periodicals that are there for residents to freely use. Many residents contribute books to the library shelves for others to read.
  • A fully equipped gym, with personal trainer can be arranged if you wish at an extra fee, and on completion of a health questionnaire.
  • Arranged keep fit classes, yoga, Pilates and the like.
  • A games room that can be used for a wide range of board games.
  • Hairdressing and beauty service appointments can be arranged.
  • The Lincombe Manor Club mini bus is available for shopping trips and days out further afield.
  • A wide range of activities and events is planned by the Estate Manager as well as the clubs that residents set up, such as the Bridge Club and Carpet Bowls Club.
  • Lincombe Manor boasts extensive grounds where residents can walk, sit and enjoy the open air, have a game of croquet on the lawn or just enjoy the beauty of their surroundings.
2. Do you provide laundry facilities?

All apartments have their own washer/dryer.

3. Can we make use of the dining facilities in the Manor House?

All residents, family and friends can make full use of the dining room and bar.

4. Can my family and friends also use the restaurant?

Your guests are very welcome to use the restaurant.

5. Can I make use of the a private dining room?

Our private dining facility is available for you to make full use of. If you wish to invite a group of friends and/or family for dining then you can book the facility at no cost. Our chefs can even create a bespoke menu for your event, charged per head. Subject to availability.

6. What will I do with all my belongings?

If you find that you have more items in your current property than will fit into your new apartment, then we can help you. The professional removers can arrange for your items to be taken to an auction house or storage, whichever you prefer. If you wish to have your effects delivered to an address other than Lincombe Manor Retirement Village then this can also be arranged. There may be a cost for this service.

7. Is there a swimming pool at Lincombe Manor?

No. The cost and upkeep of a swimming pool will add to the service charge for each resident, and we feel that is not fair on those that will never use it.

B. Ownership

1. Who is responsible for the redecoration of the property?

External decoration will be undertaken by the management company on a regular basis as per the terms of your lease and conveyance. The internal redecoration is the responsibility of the leaseholder.

2. Is there an assignment fee when we sell the apartment on?

Unlike many other developers we do not charge any fee when you sell the property.

NOTE: additional fees may be incurred for items such as leasehold packs.

3. Is there a ‘try before you buy’ facility?

Yes there is. The Lincombe Manor lifestyle is unique and many customers make use of our ‘Try Before You Buy’ scheme. The sales team can arrange this for you. You are welcome to stay over for a night and participate in all that is going on as a resident. There may be an additional charge – please speak to a member our team to find out more.

4. What is included in the Service Charge?
  • 24-hour assistance/porter service
  • External repairs and maintenance to all properties
  • Buildings Insurance
  • External window cleaning of your own property and communal areas
  • Maintenance on communal plant and boilers
  • Sinking fund for future major repairs within the building and village
  • Pest control
  • Lifts maintenance and service
  • Communal electricity, gas and water
  • Management fee
  • Maintenance and handyman
  • Gardening
  • Waste collection
  • Minibus
5. What is the ground rent and why do I have to pay it?

All properties are sold on a leasehold basis and as a result you will have to pay an annual ground rent, that charge is £400 per annum in the first year. The charge increases in line with inflation over the term of the lease.

6. Are there age restrictions?

Whilst there is no age restriction on ownership, the person residing in the property (or one of the residents, if a couple) is required to be 55 or over for Orchard Place or over 60 for Thatcher View and Manor House. Our current residents vary in ages, from early 60s, and are independent, fit and healthy. All enjoy life to the full in a safe and secure environment.

7. These properties are Leasehold – what does that mean?

As a leaseholder, you own the property, but not the land it stands on. Nearly all flats in the UK, including retirement flats, are sold on a leasehold basis.

Buying a leasehold property means you will own it for a fixed period of time. In the case of Lincombe Manor this is 125 years. A legal agreement (a ‘lease’) will be in place with the landlord (also known as the ‘freeholder’). Of course you have full use of that property and are responsible for its upkeep, insurance etc as per the terms of the lease.

Managing agents are the companies appointed by freeholders (the owners of the land that a leasehold property is on) to look after the communal areas around blocks of flats and to collect ground rents, services charges and buildings insurance premiums.

Service charges are the money you will pay towards maintaining the property and the managing agent will arrange the buildings insurance if you are in a block and charge you a portion of the total premiums.

8. Who is responsible for the council tax and utilities?

Water charges are centrally recorded and billed to each owner; electricity bills and council tax bills will be received individually.

C. The Apartments

1. Are the properties for Sale or Rent?

Our apartments are predominantly for sale, but there are a few selected apartments available for rental. Please contact us for details.

2. Are pets allowed?

Pets are allowed to move in with permission of the Estate Manager, as long as they are well trained and kept under control at all times. Pets are not allowed in communal rooms unless they are a support or assistance dog.  Where a pet requires outside exercise, we prefer occupation of a ground floor apartment.

3. Does the purchase of the apartment include a garage or a reserved parking space?

We have no garages, but all apartments have a parking space.

4. What television facilities are available?

There is a communal aerial and Sky satellite dish already available to all apartments. However you will need to arrange and pay for a Sky box in order receive to all channels.

5. Will we have access to the Internet?

Owners would generally have a facility within their own apartment, provided by their chosen internet supplier. The Club does have free wireless connection available in communal areas of the Manor House.

6. Are the properties furnished?

All apartments have fitted carpets and appropriate floor coverings to the kitchen and bathroom areas, leaving you the opportunity to bring your own furnishings and belongings etc. However, we can provide a full interior furnishings package subject to your requirements.

D. Care Services

1. Is there a doctor’s surgery on site?

Not at present but a periodic “clinic” is being considered for the future. We do however, provide a prescription pick up service.

2. What happens if my health deteriorates and I need help to look after myself or my partner?

Lincombe Manor Retirement Village is not a care facility. We appreciate that at times residents may require some help in everyday activities.

Manor Life does operate an independent care centre on site and we are happy to share contact details if required. Residents need to arrange their own private care through their GP or private agency.

E. The Estate

1. Who will run the estate?

The management and day to day running of the estate is the responsibility of the landlord. We will be completely transparent and non-profit making regarding the yearly service charge. All residents will receive yearly audited accounts showing how the service charge has been used and the proposed level for the following year.

2. Is there any security on and around the Village?

Yes, we have a team of full time Estate Porter staff on site on a 24/7 basis.

3. Is there a handy man available?

A handy man is available Monday to Friday during usual business hours. A cost may be applicable. He is also available for a period of up to three days free of charge when a new owner moves in.

4. Is there a shop at Lincombe Manor?

Not at present but we can arrange for delivery of newspapers, bread and milk. Other tenants regularly receive deliveries from online stores.

5. What are opening times of the restaurant?

Breakfast is 7:30am – 10am, Lunch is 12 noon – 2pm. We host regular, themed evening meal events.

6. Do you have a mini bus service?

Yes we have our own mini bus service, with scheduled visits to local shops, amenities and excursions etc.